Returns

Returns - FAQs

  1. Is it free to return a pen?

    Returning your product is only free if Penshop has delivered an incorrect item or engraving. If this is the case, you will receive a free return label, and the cost will be credited. Please contact us at info@unitedpenshop.co.uk.

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  2. Can I return a pen that has engraving?

    Unfortunately, we do not take back engraved pens unless an error in engraving has been made by Penshop.

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