Ordering procedure

Below you will find an explanation of the ordering procedure on Penshop.

Choose a product from our web shop, add this to your shopping basket by means of the button “add to basket”. You will subsequently go to the shopping basket where you have just placed your product. If you want to order more, then you can click on “continue shopping”.
If you wish to order several of the same products, you can stated the desired number at “quantity”.

After the completion of your shopping basket you can access the next screen by means of the button underneath “check-out”.
Here you must fill in your data and agree with the General Terms and Conditions of Penshop.

Subsequently click on “add & continue” to see the overview of the order and on this page you can also add a different delivery address than the invoicing address. If you have a discount coupon, you can enter this code and on click on “change data”.

Click on “Place order” to actually place your order and to select the desired payment method. After clicking on this button, an order confirmation will be sent to the email address provided by you so that you can later verify this.
If you have chosen to pay the order directly, then you will access the secured and trusted environment of the payment method selected by you so that you can pay and round off the order.
As soon as this step has been completed you will be guided to the main page of the web shop.
If you have chosen for advance payment or cash on delivery, you will access the main page directly.